Automation Audit · $500 · 19 checks
Automation Audit for service businesses in Bucks & Montgomery County
19 checks across your calls, website, Google listing, office and texting rules, with the fixes ranked by dollars or hours. $500, no retainer, report five business days after the walkthrough.
What the audit checks
19 checks across five areas
Every number is yours, not an industry average. Call and lead numbers come from your logs and test calls. Your average job and share of new customers come from you.
Calls
From your call log and two test calls
- Missed calls over the last 30 days, and their share of all calls
- After-hours calls, and when they cluster
- The days and hours calls slip most
- Repeat callers who never got through
- How long missed callers waited for a call back, and how many never got one
- What a caller hears: rings before voicemail, your greeting, and whether the mailbox is full
Web leads and your website
From recent quote requests, one test request and a phone check of your site
- How long recent quote requests waited for a reply
- A test quote request, to confirm it reaches you and see what the customer gets back
- Your site on a phone: tap-to-call, a form that works, load speed and broken links
Google listing and reviews
From your public Google listing and the walkthrough
- Hours, phone, website link and service area on your Google listing
- Whether your hours and phone match across Google and your website
- Unanswered reviews, and how fast you reply
- New reviews in the last 90 days, and whether you ask after each job
Follow-up and office work
From a 30-minute walkthrough of how a job moves
- Your process from first call to paid invoice, mapped
- What happens after a quote goes out, and where quotes go cold
- Repeat office tasks, and the hours they take each week
Pennsylvania texting rules
From the texts you send customers, shown in the walkthrough and checked against SB 992
- Consent and opt-out handling
- Quiet hours: sales texts only 9 AM to 7 PM, never on Sundays
- Automated messages that could pass for a person
$500
- All 19 checks
- Report in 5 business days
- No retainer
If your average job is $500 or more, recovering one lost job covers it.
Built for trades in Bucks & Montgomery County
- Plumbing and heating
- HVAC
- Electrical
- Roofing
- Tree service
- Garage doors
What you get
One-page summary. The detail behind it.
The first page shows what's slipping and what it's worth. The fixes follow, ranked by dollars or hours, each marked do-it-yourself, done-for-you or custom.
- A dollar estimate of the work that isn't reaching you, using your own average job
- Every fix ranked by dollars or hours
- Each fix marked do-it-yourself, done-for-you or custom
- Done-for-you prices listed, and a fixed quote for any custom build you choose
- Yours to keep, whether or not you hire Amplify for the fixes
Automation Audit
Sample Plumbing & Heating · last 30 days
- Calls received
- 212
- Missed
- 41 19%
- Missed after hours
- 17 of 41
- Repeat callers never reached
- 6
- Never called back
- 15 of 41
- Web-lead wait
- 3h 12m median
Work that called and didn't reach you
About $4,600 a month
41 missed calls × 25% new jobs × $450 average job
Fixes, in order
- 1Text back missed callers within secondsDone for you
- 2Answer after-hours calls with an assistantDone for you
- 3Reply to website quote requests right awayDone for you
- 4Answer 4 open Google reviews and fix your Sunday hoursDo it yourself
- 5Follow up on quotes after 3 daysCustom
Run your numbers
What unanswered calls are worth to you
Set the sliders to a normal week. These are your estimates, not a promise of what you'd win back.
Work that called and didn't reach you
$2,600 a month
About $31,200 a year
Missed-Call Recovery is $200 a month after a $1,250 setup.
Nobody wins all of it back. The audit replaces the missed-call guess with your real count from the last 30 days.
What you send
Three things, and no logins
Five business days start after the walkthrough.
Your last 30 days of call logs
An export from your phone provider's app or online account. If you can't find it, I'll show you where on the call.
A few recent web leads
Forward a handful of recent quote requests from your website and your replies, so the timestamps show how long a lead waits.
A 30-minute walkthrough
Show me how a job moves from first call to paid invoice, and the texts you send customers, by phone or screen share. You decide what to show.
Timeline
From the first call to your report
- 1Day 0
15-minute call
You walk me through how calls and leads reach you now, and I tell you what the audit will look at.
- 2Day 1
Send and pay
You send the call-log export and a few recent web leads, and pay the $500 invoice.
- 3An evening or Saturday
30-minute walkthrough
You show me how a job moves from first call to paid invoice. I make two test calls and send one test quote request.
- 45 business days later
Your report
The summary, the dollar estimate and the fixes in order, in your inbox.
After the audit
Three ways to use the report
Do it yourself
The report tells you what to fix first. It's yours to act on however you like.
Missed-Call Recovery
Have Amplify set up text-back, the AI answering assistant and instant web-lead replies. $1,250 setup, then $200 a month.
About Missed-Call RecoveryCustom automation
Hand off the office work the audit flagged, at a fixed quote, built around the tools you already use.
About custom automationWhat does the audit check?
19 things across five areas: your calls, your website and web leads, your Google listing and reviews, how a job moves from first call to paid invoice, and Pennsylvania's updated texting rules. The full list is on this page.
Where do I find my call logs?
Most business phone apps and carriers let you download your call history from the account website or app. If you can't find yours, I'll show you where on the call.
Do you need logins to my accounts?
No. You send a call-log export and a few forwarded quote requests, and the walkthrough happens by phone or screen share, where you decide what to show.
Why does an audit cost $500?
It's real work on your own numbers, not a sales pitch, and the report is yours to keep whether or not you hire me for the fixes. If your average job is $500 or more, recovering one lost job covers it.
What happens after the report?
Act on it yourself, have Amplify set up Missed-Call Recovery for $1,250 plus $200 a month, or get a fixed quote for custom work. The audit doesn't commit you to anything after it.
Is the texting-law checklist legal advice?
No. It's a practical checklist of where your texts may be affected by Pennsylvania's updated rules. For legal questions, talk to a lawyer.
Find out what your phone is costing you.
Book a 15-minute call. If the audit fits, your report lands five business days after the walkthrough.
The audit is $500 with no retainer. What you do with the report is up to you.
Talk to Max, who builds it
Weekday evenings and Saturday mornings
No logins needed for the audit. You send exports, not passwords.
Rather email? max@amplifiy.io